Public offer for information services and for arranging interaction with accredited persons through the “AI Galochka” platform
Samara, 30 October 2026
Individual entrepreneur Ksenia Sergeevna Shalunova (INN 631302187240, OGRNIP 323632700085837, address of the place of business: Московское шоссе, д. 34а, корп. 2б, каб. 16, г. Самара, 443086), hereinafter the “Contractor” or the “Platform”, publishes this public contract (Offer) on the official website https://галочка-ии.рф (address in punycode encoding: https://xn----7sbak2aakh1a4g.xn--p1ai) and in the “AI Galochka” app at https://галочкаии.рф (hereinafter together — the “Service”).
This Offer is an official proposal to conclude a contract for services. It is addressed to any legally capable individual, individual entrepreneur or legal entity (hereinafter — the “User” or the “Customer”) who performs the actions stated in clause 1.2 of this Offer.
1. General provisions
1.1. This Offer governs the relations between the Contractor and the User when the User uses the functions of the Service, including:
- use of artificial intelligence (AI agents) to analyze the information provided about products made in, or imported into, the territory of the Russian Federation and the EAEU countries; to classify the products; and to determine the kind of conformity confirmation on the basis of the information and documents provided;
- support at all stages of conformity confirmation;
- preparation of an application for conformity confirmation of products in accordance with Decision of the Council of the Eurasian Economic Commission of 18.04.2018 No. 44 “On Standard Schemes of Conformity Assessment”;
- storage of electronic archives of documents;
- interaction with accredited persons.
1.2. Acceptance of the Offer. The terms of this Contract are accepted fully and without reservation when the User performs any of the following implied actions:
- registration on the Website or in the App;
- authorization through the Unified System of Identification and Authentication (ESIA / Gosuslugi);
- filling in the application forms, uploading documents or pressing the “Send application” button;
- payment for the services through the payment gateway of the Service.
1.3. From the moment of Acceptance, the User is considered to have joined the terms of this Offer and of the Personal Data Processing Policy. Use of the Service means agreement with these terms.
2. Subject of the contract. Status of the Contractor
2.1. The Contractor undertakes to provide the Customer with information services for automation and support of the processes of confirming that products meet the requirements of the technical regulations of the EAEU and the Russian Federation. The Contractor also undertakes to act as the organizer of the Customer’s interaction with third parties (accredited testing laboratories, certification bodies, logistics operators).
2.2. The Contractor is not an accredited certification body or a testing laboratory. The Contractor does not issue certificates, declarations or test reports. The Contractor acts as the owner of an aggregator of information about accredited persons.
2.3. Functions of the Platform with AI agents. When providing the services, the Service uses software algorithms and AI agents for:
- determining the kind of conformity confirmation for the described products;
- support when drawing up the application and when the application is reviewed;
- expert review of the documents provided;
- identification of the products in accordance with the application, selection of samples under the rules set by regulatory documents, and sending them for testing;
- analysis of the state of production of the products to be certified;
- preparation of a decision based on the results of the expert review of documents and the testing of the products;
- providing information on the rules for marking products.
2.4. Status of the AI agent. AI agents are a tool of the Contractor. All actions of AI agents within the built-in algorithms are recognized as actions of the Contractor. The Contractor is responsible for the correct work of the algorithms and for their conformity with the stated functions.
2.5. Limit of authority. The Contractor does not replace accredited certification bodies and testing laboratories. The final decision to issue a certificate or to register a declaration is made only by authorized state bodies or accredited bodies. The results of testing are formed only on the basis of test reports issued by an accredited laboratory and of the regulatory framework, provided by the Customer, that is set by the conformity confirmation scheme.
2.6. The Contractor is not responsible for the accuracy of any information, documents and (or) any other data received from the Customer and used to provide the services under this Contract.
2.7. Within its authority, the Contractor may:
- select accredited persons from the Rosaccreditation register (FSA) according to the stated criteria: inclusion in the National Part of the Unified Register; scope of accreditation; HS codes (TN VED); location; workload of the accredited person;
- offer a choice of ways to deliver product samples, imported or selected for testing, from the list of integrated logistics partners or by its own means;
- receive all statuses and changes of the application and pass them to the User;
- maintain electronic document flow; at the User’s request, pass the requested documents on paper at the User’s expense.
3. Procedure for providing services
3.1. The services are provided remotely through the interface of the Website or the Mobile app.
3.2. Obligations of the Customer:
3.2.1. To provide the Contractor with all necessary documents and information, in accordance with the requirements of the technical regulation legislation and the instructions of the Contractor, that confirm that the products meet the requirements for them. To translate into Russian (professional technical translation), by its own means and at its own expense, the documents and information provided, or the parts of them, that describe the design of the object of conformity assessment and the conditions of its use, if these documents are written in a foreign language.
3.2.2. To ensure that the products meet the requirements of the technical regulations.
3.2.3. To provide accurate data about the products, technical descriptions and label layouts, and, if necessary, to ensure that product samples are handed over. The Customer guarantees that the information provided is true and matches the properties of the products being made.
3.3. The Contractor may involve third parties (accredited persons, courier services, independent experts) in performing its obligations. The Contractor keeps full responsibility to the Customer for the choice of these counterparties and for the coordination of their actions.
3.4. The User tracks the status of the application in the Personal Account in real time. Notifications about changes of the application status are shown in the User’s Personal Account.
4. Personal data processing and confidentiality
4.1. By accepting the terms of the Offer, the Customer gives consent to the processing and storage of its personal data (including INN, OGRN, the full name of the head, contact details, information about the products, data on the logistics of samples, data on the foreign companies that manufacture the products, data on the cost and composition of the products) in accordance with Federal Law No. 152-FZ “On Personal Data”.
4.2. Purposes of data processing:
- Identification and personalization. The data are needed so that the User can sign in to the Personal Account, save preferences (for example, a delivery address for future orders) and receive personalized recommendations.
- Communication and support. Sending notifications (about the order status, confirmations), handling requests and claims, and providing customer and technical support.
- Organization of delivery. Passing data (address, phone) to courier services, tracking, and informing the client about the delivery status.
- Marketing communications. Sending informational and advertising materials (about promotions, new products, special offers).
- Financial accounting. Processing payments, making refunds, and working with tax documents.
- Improving the service and analytics. Collecting anonymized statistics (which pages are viewed, how an order is placed) to optimize the work of the website, improve navigation and adjust the product range.
- Storage of the archive. Storing the archives of the users’ data and documents for the applications that were issued and registered, for the validity period of the document and for 5 years after it ends.
4.3. The Contractor applies organizational and technical measures to protect data, including encryption of communication channels (SSL/TLS), separation of access rights, and backup of databases in the territory of the Russian Federation.
4.4. The data are not passed to third parties, except in cases needed to carry out the assignment (passing to accredited persons or to the logistics operator), or on an official request of law enforcement bodies in accordance with the legislation of the Russian Federation.
5. Use of technologies and liability of the Parties
5.1. The Service uses probabilistic artificial intelligence technologies. The models are trained with high accuracy (on the basis of RAG architecture and the FSA registers). Even so, the Contractor does not guarantee 100% absence of errors in the first analysis without final verification by a human expert (unless this option is included in the selected tariff).
5.2. Liability of the Contractor:
5.2.1. If an error made by an AI agent is found (incorrect selection of the regulation, an error in the details generated by the system) and this error led to a refusal of certification, the Contractor undertakes to correct the error and to re-prepare the documents free of charge.
5.2.2. If the Contractor, through its own fault, breaks the terms for providing the services agreed by the Parties, the Customer may demand that the Contractor pay a penalty of 0.01% of the cost of the services not provided on time, for each day of delay.
5.2.3. The maximum total liability of the Contractor for any claim is limited to the amount of the cost of the services actually paid for the specific application.
5.3. Liability of the Customer: the Customer is fully responsible for the accuracy of the source data (technical characteristics, composition of the products) that the Customer enters itself or confirms after the AI generates them.
5.3.1. Suppose the competent bodies of the Russian Federation that supervise the activity of persons in the field of conformity confirmation of products apply a measure of liability in the form of a fine to the Contractor. Suppose this measure is caused by the services provided to the Customer not meeting the requirements of the legislation of the Russian Federation. Suppose also that this non-conformity is caused by the Customer giving the Contractor false information about the products and their properties. In this case, the Contractor has the right of recourse against the Customer in the amount of the fines paid, if the Contractor proves with documents the causal link between the applied measure of liability and the actions of the Customer.
5.3.2. The Contractor is not responsible for fines imposed on the Customer by state bodies as a result of the Customer providing false information, hiding the properties of the products, or breaking the marking rules.
5.4. The Contractor is not responsible for delays caused by the fault of third parties (accredited persons, courier services, state bodies, failures in the work of the Federal State Information System (FGIS) of Rosaccreditation), if the Contractor performed its obligations to pass the documents and samples on time.
5.5. If an error is found in the answer of an AI agent, the User undertakes, if the User wishes, to give a screenshot to the operator so that further actions can be corrected.
6. Intellectual property and cookies
6.1. All rights to the software, the interface design, the AI algorithms, the database, the “AI Galochka” trademark and other results of intellectual activity belong to individual entrepreneur K. S. Shalunova.
6.2. The documents obtained through conformity confirmation, received as a result of providing the services, are the property of the Customer. Draft documents generated by the AI, before they are approved and registered, are objects of the Contractor’s copyright until they are passed to the Customer.
6.3. The Website uses cookie files and similar technologies to improve the user experience, to analyze traffic and to personalize content. By continuing to use the Website, the User agrees to the use of cookies.
6.4. The Customer grants the Contractor a free, non-exclusive right to use information about the products from the applications — the name, description and characteristics of the goods, the HS codes (TN VED) of the EAEU, the applicable technical regulations and the kind of conformity confirmation document — to improve the Service, including for training and checking artificial intelligence models. The information is used only in anonymized form: without the name, INN and details of the Customer, personal data, or information about manufacturers, suppliers, prices, volumes and logistics. The Contractor does not disclose this information to third parties in a form that allows the Customer to be identified. The right is valid during the term of the Contract and after it ends — for the information passed before the end.
7. Cost of services and payment procedure
7.1. The cost of the services is set according to the current price list on the Website. It depends on the selected type of conformity confirmation, the kind of conformity confirmation, the number of test reports, the complexity of the products, the number of models and the selected tariff plan.
7.2. Payment is made as 100% prepayment through the payment gateway on the Website or by an issued invoice. VAT is not charged because the Contractor applies the simplified taxation system (USN) in accordance with clause 2 of Article 346.11 of the Tax Code of the Russian Federation.
7.3. Refund of money. The money paid can be refunded only in these cases:
- it is impossible to provide the service through the fault of the Contractor;
- an accredited body refuses to carry out the testing, and this is not the fault of the Customer (for example, the laboratory has no accreditation for this kind of product).
7.3.1. If the testing of the products in an accredited laboratory gives negative results (a negative test report), the cost of the Contractor’s services (the Platform commission) is not refunded, because the work of organizing the process was fully done. In this case, a partial refund is provided if the certificate form was not used.
7.3.2. If the Customer refuses the service after it has started (the experts started work or the samples were passed to the laboratory), the money is returned minus the expenses actually incurred.
8. Changes to the terms of the Offer
8.1. The Contractor may change the terms of this Offer unilaterally. The changes take effect from the moment they are published on the Website in the “Offer” section.
8.2. If the User continues to use the Service after the changes are made, this means that the User agrees to the new terms. If the User does not agree, the User must stop using the Service.
9. Dispute resolution
9.1. The legislation of the Russian Federation applies to relations that are not governed by this Offer.
9.2. Disputes are resolved by negotiation. If no agreement is reached, the disputes are considered:
- for legal entities and individual entrepreneurs: in the Arbitration Court of the Samara Region;
- for individuals who are consumers: in the court of general jurisdiction at the plaintiff’s place of residence (in accordance with the Law on the Protection of Consumer Rights).
9.3. The pre-trial procedure for resolving disputes is mandatory. The time limit for answering a claim is 10 business days. Claims are sent to the e-mail address: iigalochka@yandex.ru.
10. Contractor’s company details
ContractorИндивидуальный предприниматель Шалунова Ксения Сергеевна
INN631302187240
OGRNIP323632700085837
Postal addressМосковское шоссе, д. 34а, корп. 2б, каб. 16, г. Самара, 443086
Bank account40802810520000200360
BankООО «Банк Точка»
BIC044525104
Correspondent account30101810745374525104
Versions of the document
The current version is of 30 October 2026. Previous versions are kept at their own addresses. They apply to relations that arose during the period when they were in force.
